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Account Manager (SaaS / Sustainability)

Remote, Freiburg
Full-time
Permanent employee

Your Tasks

At Recyda, we empower global enterprises to navigate complex packaging regulations and drive real impact on sustainability—through smart, data-driven software. As our Account Manager (SaaS / Sustainability), you’ll become a key motion of our sales engine, nurturing relationships with sustainability and packaging decision-makers at the world’s leading brands and manufacturers.

Now, we’re looking for a commercially-driven and relationship-focused Account Manager to maximize the value of our growing customer base. This role is ideal for someone who thrives on building long-term strategic partnerships, identifying growth opportunities within complex organizations, and driving Net Revenue Retention (NRR) in the fast-evolving world of circular economy SaaS.

  • Own the Expansion Strategy: Your core mission is to hunt for growth within our existing customer base. You will identify, negotiate, and close upsells and cross-sells to increase our "share of wallet" across global brands.
  • Master the Renewal Cycle: You will lead the commercial renewal process from start to finish. You’ll navigate complex procurement cycles and legal negotiations to ensure our partnerships remain long-term and mutually beneficial.
  • Partner with Customer Success: You will work in a high-impact tandem with our Customer Success Managers. While they focus on adoption and health, you focus on the commercial roadmap, ensuring our customers’ investment grows alongside their sustainability goals.
  • Build Executive Relationships: You won’t just talk to users; you will engage with Economic Buyers, Sustainability Directors, and Procurement leads. You’ll build the trust necessary to expand Recyda’s footprint into new business units and geographies.
  • Co-Lead Strategic Reviews: You will play a key role in Quarterly Business Reviews (QBRs). You’ll bring the commercial perspective to the table, showing customers the ROI of adding new modules or expanding their license scope.
  • Be the Commercial "Voice of Customer": You’ll gather deep insights into how our enterprise clients buy and scale. You’ll share this feedback with Product and Marketing to help shape our offering and roadmap for the future.
  • Maintain Commercial Excellence: You will meticulously manage your expansion pipeline and renewal dates in our CRM. From generating quotes to securing Purchase Orders, you ensure a professional and seamless commercial experience for our clients.

Skills & Experiences

  • Professional Fluency in German and English (C1+): Essential for leading complex negotiations and building relationships with stakeholders across the DACH region and internationally.
  • Proven Commercial Track Record: You have at least 2–4 years of experience in a closing role (Account Management or Sales), ideally within B2B SaaS. You know how to move a deal from "interested" to "contract signed."
  • Relationship-Driven Hunter: You possess a unique blend of "farming" and "hunting." You are patient enough to build deep trust but proactive enough to ask for the upsell and push for growth.
  • Strategic Thinking & Account Mapping: You can look at a global enterprise and understand how to navigate its hierarchy to find new opportunities. You don’t just wait for a lead; you create one.
  • Collaborative Mindset: You enjoy working in a "pod" structure. You understand that the best account growth happens when Sales and Customer Success are perfectly aligned.
  • A Genuine Passion for Our Mission: You are truly motivated by sustainability and climate tech. You want to help the world's largest companies solve one of the biggest environmental challenges: the future of packaging.
  • CRM & Sales Tech Proficiency: You have daily experience working with HubSpot (or similar) and tools like LinkedIn Sales Navigator to manage a sophisticated "Book of Business."

Why You Should Join Our Team

  • Shape the future of sustainability: Your work will directly support global brands in making packaging more circular—and regulations more manageable. Real impact, not just buzzwords.
  • Grow fast in a fast-growing company: You’ll gain first-hand experience in B2B SaaS, with a steep learning curve, ownership from day one, and the opportunity to shape your own path.
  • Learn from a diverse team: Collaborate with experienced colleagues across Sales, Marketing, Sustainability, and Tech who are passionate about both climate and code.
  • Flexibility that works for you: Whether you thrive in an office or prefer remote work—we offer a flexible setup and trust-based collaboration.
  • Clear mission, real traction: We're not just getting started—our SaaS platform is used by well-known brands and backed by strong funding and a growing customer base.
  • Culture of ownership & purpose: Flat hierarchies, fast decisions, and a team that celebrates wins, learns from mistakes, and shares a vision for a circular economy.

About us

Shaping a sustainable future together 

We're building the global operating system for packaging sustainability to empower companies in making data-driven decisions.

Would you like to join us on our journey to make the future more sustainable? With us, you directly see your impact and what you move every day. You will work on something meaningful and take responsibility right from the start!
At Recyda we understand the importance of fostering a strong team culture. We firmly believe that a robust team culture is the backbone of success. With a variety of team events, we bring our team even closer, creating a sense of unity that directly influences our work dynamics.